Frequently Asked Questions
Dress shopping at Miss Ruby Boutique is meant to be fun not overwhelming! From the moment you contact us, our team will take great care of you and make sure that all your questions are answered. Below you'll find answers to some of our most commonly asked questions to get you started on your dress shopping journey. If you have other questions make sure to reach out to us. We can't wait to meet you!
When should I start dress shopping?
The ideal time to begin shopping for your gown is 12-18 months before your wedding day. Our gowns made just for you take between 4-8 months to arrive to our boutique. We suggest that you allow 3-4 months for alterations and about 3 months to pick out the perfect accessories to complete your look! However, if you’re excited and anxious to find your gown sooner than that, it’s never to early to say “YES” to the dress of your dreams!
What if I need a dress quickly or I would prefer to take my dress home right away?
No problem! Almost all of our wedding dresses can be purchased off-the-rack to take home the day of your appointment. And even better yet - many of them at a discount! We get it - not all brides have the time to wait for a dress to come in or just don't want to. Don't worry - we've got you covered.
How much do your gowns & dresses cost?
Our bridal gowns range in price from $1,200 - $3,500 & bridesmaids dresses range from $140 - $325.
Do I need an appointment?
Yes, appointments are required for those looking to try on dresses as well as bridal accessories. We are usually able to accommodate walk-ins during our weekday hours, however an appointment is still highly recommended. Click here to schedule your appointment to ensure a fitting room is available.
What is a trunk show?
A trunk show is an event at the boutique where a wedding dress designer showcases a larger selection of their collection for a limited time. We host trunk shows throughout the year and it's a great opportunity to try on an a larger selection of dresses than are normally in store. They are really fun, the energy is always buzzing, and the gowns are fabulous! It's the perfect time to say "YES" to your dream dress! Click here to learn more about trunk shows!
Will your dresses fit me?
Many of the bridesmaid dresses & bridal gowns in store for trying on are sizes 8-14. And almost all gowns & dresses can be ordered in size 2-24, with some in size 00-32. When trying on gowns/dresses in store your stylist will clip the dress for you so you can get a feel for how the dress will look in your size. We also offer a selection of bridal gown & bridesmaid dresses in size 18-24 for trying on.
How do I prepare for my appointment?
We will make sure your appointment is everything you imagine it will be and more so to ensure you are extra prepared, we recommend nailing down the vibe of your special day, make sure everyone you want at your appointment is available to join, wear nude undergarments, and come ready to say “YES!” We connect with you via phone prior to your appointment to make sure all your questions are answered, and that you are set up for a fun and easy bridal shopping experience! Click here for some more tips on preparing for your appointment!
Who should I bring to my appointment?
We understand you want to have your nearest & dearest by your side when you say yes to the dress! But we also know this can be an incredibly overwhelming time. We suggest bringing those whose opinions matter most to you and who you can’t imagine saying yes without. Because this is such an important moment in your wedding planning process, we recommend bringing those who you know will be 100% team bride!
Saying "YES" to your dress!
Brides are often under the impression that they need to shop, shop, shop before saying "YES" to their dream dress. However, we find that brides who keep the decision simple are the ones who truly have the most positive experience. Over-shopping gets exhausting and complicated, so we don't advise booking back-to-back appointments. If you have a great group of family & friends and find a dress you love, sometimes it's that simple! Plus, when you decide to purchase a dress, we'll pop champagne for you and your group. Cheers!
What is your appointment cancellation policy?
We ask that you cancel your appointments 24 hours in advance to allow other brides on the wait list the opportunity to shop for their dress. There is no charge for cancelled or rescheduled appointments.
What is your return/refund policy?
As all of our gowns are made to order just for you, we do not accept any cancellations, returns or exchanges and all deposits are non-refundable.
Where do I park for my appointment?
We are located in the heart of Milwaukee’s Third Ward and parking is plentiful. Street parking is available surrounding our building and public lots are just a block or two away. Click here for specific parking instructions and tips.